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Sep 5, 2016 9:05 AM in response to Teachey_tautmeby chris_g1,Hello Teachey_tautme,
Thank you for using Apple Support Communities. It's my understanding you've been experiencing issues with your iPhone 5s unexpectedly shutting down and charging. It's tough for me to go one day without using my iPhone, I can imagine these issues would be concerning. I am happy to help.
First, I recommend trying to force restart the phone. To force restart, press and hold both the Home and Sleep/Wake buttons for at least ten seconds until you see the Apple logo. You can use the following link for assistance if needed.Restart your iPhone, iPad, or iPod touch
If the issue persists then it's possible that the software or content is causing this issue. In this case you will need to restore the phone with iTunes. Due to the issues you've experienced, I recommend putting your phone into recovery mode in order to restore. Restoring erases all content and installs the latest iOS version. You can restore your content if you have a previous iCloud or iTunes backup. Please follow the steps in the link below to force recovery mode and restore.
If you can't update or restore your iPhone, iPad, or iPod touchHave a great day.
