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Helpful answers
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Sep 4, 2016 10:05 AM in response to pbriggby dominic23,★HelpfulTry replacing Bluetooth keyboard batteries, if you have not already.
For more info:
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Sep 4, 2016 10:15 AM in response to dominic23by pbrigg,I'm using the rechargeable keyboard. It is charged.
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Sep 4, 2016 10:44 AM in response to pbriggby dominic23,Can you Startup in Safe Mode?
https://support.apple.com/en-us/HT201262
For additional info:
https://support.apple.com/en-us/HT203176
If this does”t help, please contact Apple.