Mac not connecting to internet

Hi all,


I have a macbook pro that is working just fine with everything other then connecting to the internet on 1 network...


At home i run my ISP through an apple airport express router. The setup works fine for any device i connect to it, OTHER then my mac... My mac connects to the internet on other networks or when i tether through my iphone. Also, when i have my iphone, any guests who connect their phones, or my work windows laptop on the home network using the airport express, the internet works as well.


I run aiport utility and the where it says internet the circle is orange on my home network... I tried reseting the network still nothing...


Anyone have any ideas?


Thank you very much, any help is greatly appreciated!


Adam

MacBook Pro (Retina, Mid 2012), OS X El Capitan (10.11.6)

Posted on Sep 4, 2016 1:13 PM

Reply
5 replies

Sep 4, 2016 6:19 PM in response to Grant Bennet-Alder

The next step is to use

system preferences > Network >Wi-Fi > (assist me) > ( diagnostics )


If no joy:

system preferences > Network > Wi-Fi > (assist me ) > ( assistant ) ...

... to set it up again from scratch, taking care to specify a new, named Network Location (NOT Automatic).


Using network locations (Mac OS X v10.6 and later) - Apple Support

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Sep 18, 2016 3:02 PM in response to vfrhawks

I would recommend to join network automatically , location as automatic as compared to the settings in location as home or other . And keep DNS server settings 8.8.8.8 and 8.8.4.4 & make sure sure WPA2 personal AES as secured network is set , turn off proxy settings , create password for network . when click to advanced and click on wifi check the box remember network this computer has joined .


For modem provided by my service provider keep settings as automatic and check the box of firewall .

In air port utility , create a strong wireless network password , make sure block ipv6 , and the option as in screen shot as checked .


User uploaded file

Some suggested articles : OS X El Capitan: Choose preferred wireless networks

: OS X El Capitan: Set advanced Wi-Fi options

Note : For guests they don't need password to login , if you are the administrator keep automatic login as off .

User uploaded file

Thanks !

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Mac not connecting to internet

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