Desktops
Q: I need to reset my user password but can't get into recovery mode.
Hi, my user password isn't working on another mac and it is the only account so I can't go in through an administrative account. I don't know the user's short name so I can't reset in recovery mode. For some reason I can't get into recovery mode or internet recovery mode, I'm pressing the keys, it just comes back to the login page. Please help I have no idea what to do. If there is a default short user name that I don't know about that would be helpful.
Thank you!!
MacBook Pro
Posted on Sep 4, 2016 11:34 AM