I have an Epson XP830 printer that prints on the surface of CDs & DVDs using the Epson PRINT CD program.
Every time I try to print, I get this message:
Your Mac is connected to the printer via AirPrint.
To print from PRINT CD, you need to use a driver provided by Epson.
I have downloaded all the drivers and installed them. I have no idea how to get it to print.
Mac G5 Tower / Mac G4 Laptop, Mac OS X (10.4.10), None
I am also having this problem. Initially, to get around the problem, I installed 2 printers, one with the bonjour software and named it "print cd" and the second using AirPrint. I used to be able to select the bonjour "print cd" printer and could print my CD/DVDs, but now I am getting a cannot connect error. Does anyone else have any insights? I've tried every suggestion in this chain. ;-/
You will need to do what you are attempting from your Mac and not from your iPad. Are you using the Epson iOS app or are you trying to print from a different app?
Assuming you are trying to print from a Mac and not an iPad (as it would not be possible to do this from an iOS device):
It is all documented on Epson's website.
First, if you have not done so already, visit this page:
... and download the Epson Print CD file:
Next, from the Epson XP-839 Manual (available here):
https://files.support.epson.com/docid/cpd4/cpd42851.pdf
... see page 287 for instructions how to use the Print CD application:
Actually, there is no iPad involved. I am trying to print from an iMac 27"
Thanks
Hopefully you realize you posted your question in the iPad forum.
While I truly appreciate your effort, this does not solve the problem.
1) I already downloaded the Print CD software as part of the install
2) This is my fourth Epson printer with Print CD software, so I am more-or-less an expert at creating the files
3) When I click on the print, I get this dialogue box to select a printer.
At the TOP it says, SELECT PRINTER ... so I do ... I select my printer
Then, When I click on OK, I get this
THIS is the problem. I won't let me print.
It sys that I'm connected via AirPrint.
And it wants me to print from the drivers supplied by Epson.
I HAVE ALREADY DOWNLOADED ALL THE DRIVERS.
It seem that this **** AirPrint is screwing up the works.
Maybe this explanation helps.
It was the one that said AirPrint ... and I had no other option. 😟
Two ways to proceed come to mind:
Thanks so much.
Actually, I have connected the printer to the iMac using USB - not wireless.
And I have downloaded & installed the combo package, but it did not correct the problem
This is a real "poser." 🙂
bcoine wrote:
This is a real "poser."
Yes it is.
I've used an Epson printer (currently an Epson WorkForce 645) with Macs and iOS devices for a long time, always successfully. I've done prints (including double sided), scans, faxes, and AirPrint from iOS. But I certainly have never tried an operation like CD Print.
Sorry I'm out of ideas. Best of luck with this!
Thanks for all the ideas. No idea why nothing works. It's strange .... all other applications (Photoshop, In-Design, Office, et al) all work fine. It's just Epson's own Print CD that doesn't. It's somehow tied to AirPrint ... but I have no idea how to circumvent it. I will call Epson on Tuesday and see if they can help. Thanks, again, to everyone.
Unable to use CD Print on Epson XP-830
