Apple Hardware Test iMac

iMac late 2013 model 13,2

3.4Ghz i7

32GB RAM

OS X El Capitan


dear all,


Just did a hardware test on my iMac machine and the test revealed an ERROR with below code;


4MEM / 60 / 40000000: 0x8075f390


Can anyone advise what this ERROR code stands for??


Thanks in advance!

iMac, OS X El Capitan (10.11.6)

Posted on Sep 4, 2016 12:24 PM

3 replies

Sep 4, 2016 1:51 PM in response to K Shaffer

great thanks mate! very much appreciated!


I indeed upgraded the 4 RAM chips to 32GB however the system displays 32GB 1333MHz DDR3

made a typo in my previous post as my iMac is from late 2012


so I guess using non standard RAM chips is causing this problem to occur?

Sep 4, 2016 11:12 PM in response to Community User

so I guess using non standard RAM chips is causing this problem to occur?


That depends on which "non-standard RAM" you installed. Apple does not make RAM--they buy from established RAM manufacturers, commonly Samsung. Hynix, and Micron. Trusted third-party RAM vendors like Other World Computing ("OWC"--my first choice) or Crucial sell good RAM that will work in your Mac. All our Macs have RAM upgraded from OWC and we have never had an issue.


Not all RAM is created equally. There are many reports here of people having trouble after installing PNY, Corsair, or Kingston "ValueRAM." The latter maker sells two grades of RAM with ValueRAM being the low-cost option. They make a standard level of RAM that works in Macs but is hard to find. The RAM business is so price-sensitive that resellers don't seem to carry the Kingston RAM that works in Macs. You can tell if you have Kingston Value RAM because the model number on the module will start with "KVR"


So what brand did you install?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Hardware Test iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.