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Q: Airport Extreme Ethernet not recognized

I recently purchased an Airport Extreme (purchased summer 2016) and have laid a cat5e cable (over 100ft) to the other side of my house so I can connect by ethernet when I want a faster connection. The airport is behind a 2Wire modem (UVerse) but is acting as the router.

 

When I had the cable just running along the floor boards, it worked fine. I reran it through our basement (under the floorboards) and it no longer works. I checked the cable with a LAN tester and it passed. I also ran it directly from the UVerse to the MacBook and that worked fine. I'd like to run it from the airport, though, not from the Uverse modem.

 

Can anyone suggest why it might have stopped working? (I have tested the ports on the airport with other ethernet cables, and they are operational, as is the ethernet port on my MacBook.)

 

Any help would be greatly appreciated, as this is driving me nuts.

Posted on Sep 4, 2016 5:08 PM

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Q: Airport Extreme Ethernet not recognized

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  • by cfront,

    cfront cfront Sep 5, 2016 10:29 AM in response to Bob Timmons
    Level 1 (8 points)
    Wireless
    Sep 5, 2016 10:29 AM in response to Bob Timmons

    Bob -- Thanks for clarifying. That's very helpful. That's what I needed to know.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Sep 5, 2016 10:33 AM in response to cfront
    Level 10 (104,852 points)
    Wireless
    Sep 5, 2016 10:33 AM in response to cfront

    LaPastenague had the correct answer for you some time back in this thread.  I just stated things in a slightly different way.

  • by cfront,

    cfront cfront Sep 5, 2016 10:37 AM in response to Bob Timmons
    Level 1 (8 points)
    Wireless
    Sep 5, 2016 10:37 AM in response to Bob Timmons

    The cable will still "work" if I connect it to an AirPort Express with 10/100 ports (probably same ports on the modem/router that you have)....but the same cable will not work on an AirPort Extreme with 10/100/1000 ports.

     

    This was the point I wasn't getting -- you laid it out very explicitly and clearly. Which for the less advanced like myself makes all the different. Again, thank you (and thanks everyone else).

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