jtm99928

Level 1 (4 points)

Desktops

Q: charging

Magsafe power adpater not working on 2011 MacBook pro 15" retina

MacBook Pro with Retina display

Posted on Sep 4, 2016 7:59 PM

I have this question too

Q: charging

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Helpful answers

by lllaass,Helpful

lllaass Sep 5, 2016 9:03 AM in response to jtm99928
Level 10 (188,027 points)

Desktops

Sep 5, 2016 9:03 AM in response to jtm99928

Have you tried another charger?
Also see:
Apple Portables: Troubleshooting MagSafe adapters - Apple Support
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by jtm99928,

jtm99928 Sep 5, 2016 9:04 AM in response to jtm99928
Level 1 (4 points)

Desktops

Sep 5, 2016 9:04 AM in response to jtm99928

several adapters without success. Changed batteries as well.
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by lllaass,

lllaass Sep 5, 2016 9:42 AM in response to jtm99928
Level 10 (188,027 points)

Desktops

Sep 5, 2016 9:42 AM in response to jtm99928

Reset the SMC:
Reset the System Management Controller (SMC) on your Mac - Apple Support
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
https://www.apple.com/retail/geniusbar/
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