David Goldman
Level 1
(10 points)
iPhone
Q: iPhone 6 iOS 9.3.5 battery stuck on "desperately needs charging" screen
My phone's battery has been stuck on the red battery screen despite being plugged in to a charger for more than 8 hours so far. I have tried multiple chargers and multiple outlets, all of which work just fine for my wife's iPhone but to no avail for my own.
Thoughts?
by Jonathan UK,Apple recommended
Jonathan UK
Level 7
(29,526 points)
Apple Watch
Hi
Follow the steps here, including checking the charging port for any debris and/or contacting Apple Support or making a Genius Bar reservation if necessary:
If your iPhone, iPad, or iPod touch won't charge - Apple Support
