Hi I uninstalled and re-installed itunes but it keep crashing once I enter my password to get in my account. Can anyone help? Thanks
Windows 10
Try steps from this article: Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
My problem occurs when I enter my password. It does not happen with my mobile devices. I suspect is windows 10 and or the plug ins . Can you help identifying the issue. Thanks in advance
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
If iTunes is apparently installed correctly then the previously offered suggestion should help. Test behaviour in iTunes own safe made, or with a new library or a new user account, with AV disabled, and running the application as the administrator.
tt2
itunes has stopped working windows 10
