Q: I have downloaded Quicken 2016 to El Capitan and now my previous Quicken documents cannot be opened. Do I need to download Quicken 7 first? I had Quicken 2002 on my computer before.
I am currently running a iMac (2008) which has been upgraded to a 4 GB memory and upgraded to El Capitan 10.11.6. I purchased and downloaded Quicken 2016 software from the Mac App store because my quicken documents would not open once El Capitan was downloaded. Should I have downloaded a Quicken 2007 version first. Looking for instruction on next step so I can open my other Quicken documents. Also, it will come up set up a new intuit account, what is this?
iMac, OS X El Capitan (10.11.6)
Posted on Sep 5, 2016 6:18 AM
Quicken has their own help site, including the following: https://www.quicken.com/support/convert-data-earlier-version-quicken
They also have a community forum: https://getsatisfaction.com/quickencommunity
Posted on Sep 5, 2016 8:20 AM