HT201569: If your iPhone, iPad, or iPod touch won't charge

Learn about If your iPhone, iPad, or iPod touch won't charge
tpillion5

Q: My phone dies around 40%-30%

The past two nights my phone has gotten down to between 40% and 30% and then just died (like it would if the battery had died but there was still juice left in mine) then when i go to plug it in its either not charging fast enough or there's something wrong with my battery because it turns on like it would normally gets to the lock screen for maybe 2-3 seconds and then dies again and constantly does that all night long.  There's not enough time once the lock screen comes up for me to do a hard restart or even turn it off.  My phone dies before i get the chance to do that.  I don't know if I need a new battery or if there is something I can do to help this on my own

iPhone 6, iOS 9.3.5

Posted on Sep 5, 2016 7:51 AM

Close

Q: My phone dies around 40%-30%

  • All replies
  • Helpful answers

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 5, 2016 7:57 AM in response to tpillion5
    Level 9 (57,249 points)
    iPhone
    Sep 5, 2016 7:57 AM in response to tpillion5

    Have you tried another cable to charge with? I would make an appointment at the Genius Bar of the nearest Apple Store to have the device examined by Apple. They can diagnose any battery issues you may have. If necessary, then can see about the replacement of the battery, or provide you with other options. Battery replacement would be at your cost.