HT201352: Get the latest version of iTunes

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Hal Martin
Level 1 (10 points)
Mac OS X

Q: iTunes won't open on my MacBook.  "Checking library" appears and nothing happens.

Was working yesterday.  All of a sudden will not get past the checking iTunes library message.

MacBook Pro, Mac OS X (10.7.5)

Posted on Sep 5, 2016 7:48 AM

by Alexander UK,Solvedanswer
Alexander UK Alexander UK
Level 1 (42 points)
Apple Watch
A:

Hi Hal!

 

Go to your iTunes folder in finder and delete the Genius.itdb file.
This refreshes all of your genius music reccommendations and should allow you to gain acess to iTunes again.

Thanks,

Alex

Posted on Sep 5, 2016 7:52 AM

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Hal Martin

Q: iTunes won't open on my MacBook.  "Checking library" appears and nothing happens.

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