PSU 1
Level 1
(4 points)
Apple Watch
Q: My Apple Watch crashes when I use "other" mode in Workout App for one hour workout, any solution?
My Apple Watch crashes every time that I use the Workout App for a one hour workout using the "Other" mode.
IPad, iOS 4.3.2
by Jonathan UK,Apple recommended
Jonathan UK
Level 7
(28,975 points)
Apple Watch
Hi
If you have not yet done so, it may help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support
The following further steps may also help:
- Restart both your iPhone and your watch:
- Close all open apps on your iPhone:
- Double-click the Home button, then swipe up on each app preview to close it.
- Turn both devices off together, then restart your iPhone first;
- Close all open apps on your iPhone:
- Unpair and re-pair your watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app. Choose to Restore from Backup during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
- Unpair your Apple Watch and iPhone - Apple Support
- Set up your Apple Watch - Apple Support
