HT201352: Get the latest version of iTunes
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Sep 5, 2016 9:37 AM in response to Aamir mirzaby Limnos,The people responding on this forum are other users like you. If you are having problems we can try to help but you need to tell us much more information that you have provided. If you want Apple to look at your equipment you need to contact them in your country.
Contacting Apple for support and service - http://support.apple.com/kb/HE57 - select country