HT203977: How to back up your iPhone, iPad, and iPod touch

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nahian77

Q: my phone broke but i somehow need to back it up without going in the phone, so how do I?

My phone LCD broke and i am getting a new one, but i cannot fix my current one, im not sure if my phone is backed up. so can i back up my phone without getting inside of it? if so, how?

iPhone 5s, iOS 9.2.1

Posted on Sep 5, 2016 12:04 PM

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Q: my phone broke but i somehow need to back it up without going in the phone, so how do I?

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  • Helpful answers

  • by Allan Eckert,Helpful

    Allan Eckert Allan Eckert Sep 5, 2016 12:08 PM in response to nahian77
    Level 9 (53,363 points)
    Desktops
    Sep 5, 2016 12:08 PM in response to nahian77

    Now that is is broken, it is too late to back it up.

  • by nahian77,

    nahian77 nahian77 Sep 5, 2016 12:08 PM in response to Allan Eckert
    Level 1 (4 points)
    iPhone
    Sep 5, 2016 12:08 PM in response to Allan Eckert

    thank you

  • by Rysz,

    Rysz Rysz Sep 5, 2016 12:12 PM in response to nahian77
    Level 6 (19,696 points)
    iTunes
    Sep 5, 2016 12:12 PM in response to nahian77

    The time to backup is before something goes wrong...

     

    If you set it to backup automatically to iCloud, it did so every time you left it connected to power and Wi-Fi.

    To check if you backed it up to iTunes manually go to Preferences > Devices.

     

    Otherwise, connect it to iTunes. If the phone was previously connected to it, you should be able to back it up from within iTunes without needing to use the iPhone screen.

     

    In any case, if you synced your data (images, contacts, etc) to iCloud and/or your computer, you will be able to sync all that data back to your new phone.

  • by lllaass,

    lllaass lllaass Sep 5, 2016 12:16 PM in response to nahian77
    Level 10 (187,557 points)
    Desktops
    Sep 5, 2016 12:16 PM in response to nahian77

    If you previously synced with a computer then yo can connect to that computer and backup.  You can't do that if you never synced to a computer since when backing up to a new computer you have to access the phone in order to tap on the Trust this computer message that appears on the phone after you connect it to the new computer.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Sep 5, 2016 1:10 PM in response to nahian77
    Level 8 (37,788 points)
    Mac OS X
    Sep 5, 2016 1:10 PM in response to nahian77

    If the only thing damaged is the screen Apple can replace the screen for a flat fee, usually without losing any data on the phone.