memory problems post update 10.11.6?

Question

In the last few days, safari has been giving me the BBOD and crashing multiple times per day. Less critical (but hey, it&#x27;s a holiday weekend) is the fact that I can&#x27;t play games (minecraft) because the application keeps running out of memory, despite the fact that I have 32 gb ram. There&#x27;s a kernel process running at the root level that starts normally, but then spikes to use all available memory (from under 2 GB to 18 GB--yes that&#x27;s gigabytes--and all applications have to be paused at that time).Does anyone else have memory issues after this latest update? I don&#x27;t think it&#x27;s a coincidence that safari, memory, and kernel processes are involved with the updates and my problems, but I&#x27;m no specialist. Anyone have any ideas?I&#x27;m running a 2013 i-mac with 3.5 GHz intel core i7:AnneMarie&lt;Re-Titled by Host&gt;

Allan Eckert · Answer

Please download and install EtreCheck from http://etrecheck.com/Run it and post the report here.

amconley · Answer

EtreCheck version: 3.0.3 (307)Report generated 2016-09-05 12:11:58Download EtreCheck from https://etrecheck.comRuntime 1:40Performance: ExcellentClick the [Support] links for help with non-Apple products.Click the [Details] links for more information about that line.Problem: BeachballingDescription:memory problems post 10.11.6 updateHardware Information: ⓘ    iMac (27-inch, Late 2013)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    iMac - model: iMac14,2    1 3.5 GHz Intel Core i7 CPU: 4-core    32 GB RAM Upgradeable - [Instructions]        BANK 0/DIMM0            8 GB DDR3 1600 MHz ok        BANK 1/DIMM0            8 GB DDR3 1600 MHz ok        BANK 0/DIMM1            8 GB DDR3 1600 MHz ok        BANK 1/DIMM1            8 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/n/acVideo Information: ⓘ    NVIDIA GeForce GTX 780M - VRAM: 4096 MB        iMac 2560 x 1440System Software: ⓘ    OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hourDisk Information: ⓘ    APPLE SSD SD0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Boot OS X (disk0s3) &lt;not mounted&gt; : 134 MB         Macintosh HD (disk2) / : 3.11 TB (2.55 TB free)            Core Storage: disk0s2 120.99 GB Online            Core Storage: disk1s2 3.00 TB Online    APPLE HDD ST3000DM001 disk1 : (3 TB) (Rotational)        EFI (disk1s1) &lt;not mounted&gt; : 210 MB         Recovery HD (disk1s3) &lt;not mounted&gt;  [Recovery]: 650 MB         Macintosh HD (disk2) / : 3.11 TB (2.55 TB free)            Core Storage: disk0s2 120.99 GB Online            Core Storage: disk1s2 3.00 TB OnlineUSB Information: ⓘ    Seagate Backup+ Desk 3 TB        disk3s1 (disk3s1) &lt;not mounted&gt; : 262 KB         Seagate Backup Plus Drive (disk3s3) /Volumes/Seagate Backup Plus Drive : 3.00 TB (935.99 GB free)    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Inc. FaceTime HD Camera (Built-in)     Apple, Inc. Keyboard Hub         Logitech USB Receiver         Logitech USB Receiver         Apple Inc. Apple Keyboard Thunderbolt Information: ⓘ    Apple Inc. thunderbolt_busGatekeeper: ⓘ    Mac App Store and identified developersKernel Extensions: ⓘ        /Applications/TorGuard.app    [not loaded]    net.tunnelblick.tap (20111101 (Tunnelblick build 2891.3007) - 2016-02-10) [Support]    [not loaded]    net.tunnelblick.tun (20111101 (Tunnelblick build 2891.3007) - 2016-02-10) [Support]        /Applications/VMware Fusion.app    [not loaded]    com.vmware.kext.vmci (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vmioplug.15.1.7 (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vmnet (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vmx86 (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vsockets (8.1.1 - 2016-04-14) [Support]        /Applications/zoom.us.app    [not loaded]    zoom.us.ZoomAudioDevice (1.1 - SDK 10.8 - 2016-02-10) [Support]        ~/Desktop/LCC Installer.app    [loaded]    com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.8 - 2015-09-18) [Support]    [loaded]    com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8 - 2015-09-18) [Support]System Launch Agents: ⓘ    [not loaded]    7 Apple tasks    [loaded]    154 Apple tasks    [running]    77 Apple tasksSystem Launch Daemons: ⓘ    [not loaded]    43 Apple tasks    [loaded]    160 Apple tasks    [running]    88 Apple tasksLaunch Agents: ⓘ    [running]    com.Logitech.Control Center.Daemon.plist (2015-09-18) [Support]    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-13) [Support]    [loaded]    com.cisco.anyconnect.gui.plist (2015-12-23)    [loaded]    com.google.keystone.agent.plist (2016-07-11) [Support]    [loaded]    com.oracle.java.Java-Updater.plist (2015-09-30) [Support]Launch Daemons: ⓘ    [running]    com.adobe.agsservice.plist (2016-08-12) [Support]    [loaded]    com.adobe.fpsaud.plist (2016-06-13) [Support]    [running]    com.cisco.anyconnect.vpnagentd.plist (2015-12-23) [Support]    [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]    [loaded]    com.oracle.java.Helper-Tool.plist (2015-09-30) [Support]User Launch Agents: ⓘ    [loaded]    com.adobe.ARM.[...].plist (2015-10-12) [Support]    [loaded]    com.valvesoftware.steamclean.plist (2016-07-26) [Support]User Login Items: ⓘ    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Dropbox    Application  (/Applications/Dropbox.app)    VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)Internet Plug-ins: ⓘ    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]    Default Browser: 601 - SDK 10.11 (2016-07-26)    Flip4Mac WMV Plugin: 3.0.0.126   - SDK 10.8 (2012-09-27) [Support]    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-13) [Support]    FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-23) [Support]    AdobePDFViewerNPAPI: 11.0.06 - SDK 10.6 (2014-05-01) [Support]    QuickTime Plugin: 7.7.3 (2016-07-26)    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-23) Outdated! Update    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-06-03)    AdobePDFViewer: 11.0.06 - SDK 10.6 (2014-05-01) [Support]    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-20) Check versionUser internet Plug-ins: ⓘ    ZoomUsPlugIn: 3.5.40307.0206 - SDK 10.11 (2016-02-10) [Support]Safari Extensions: ⓘ    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)    DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-10-06)    Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-23)    StartPage HTTPS - Surfboard B.V. - https://startpage.com (2015-10-07)3rd Party Preference Panes: ⓘ    Flash Player (2016-06-13) [Support]    Flip4Mac WMV (2012-09-14) [Support]    Java (2016-04-20) [Support]    Logitech Control Center (2015-11-07) [Support]Time Machine: ⓘ    Skip System Files: NO    Mobile backups: OFF    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 3.11 TB Disk used: 566.43 GB    Destinations:        Seagate Backup Plus Drive [Local]         Total size: 3.00 TB         Total number of backups: 74         Oldest backup: 10/3/15, 8:04 AM         Last backup: 9/5/16, 11:58 AM         Size of backup disk: Adequate            Backup size 3.00 TB &gt; (Disk used 566.43 GB X 3)Top Processes by CPU: ⓘ       100%    Safari        18%    kernel_task         5%    mds         2%    WindowServer         2%    fontdTop Processes by Memory: ⓘ    24.67 GB    Safari    1.53 GB    kernel_task    786 MB    mdworker(23)    754 MB    com.apple.WebKit.WebContent(2)    295 MB    mds_storesVirtual Memory Information: ⓘ    23 MB    Free RAM     32.00 GB    Used RAM (786 MB Cached)    0 B    Swap Used Diagnostics Information: ⓘ    Sep 5, 2016, 12:08:47 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-120847_[redacted].cpu_resourc e.diag [Details]        /Applications/Safari.app/Contents/MacOS/Safari    Sep 5, 2016, 12:04:29 PM    Self test - passed    Sep 5, 2016, 12:03:22 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-120322_[redacted].hang [Details]    Sep 5, 2016, 11:55:58 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-115558_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 11:38:59 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-113859_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 11:36:03 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-113603_[redacted].hang    Sep 4, 2016, 09:31:19 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-213119_[redacted].cpu_resourc e.diag [Details]    Sep 4, 2016, 08:11:20 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-201120_[redacted].cpu_resourc e.diag [Details]    Sep 3, 2016, 12:35:42 AM    ~/Library/Logs/DiagnosticReports/mdworker_2016-09-03-003542_[redacted].crash        /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mdworker    Sep 3, 2016, 12:35:39 AM    ~/Library/Logs/DiagnosticReports/mdworker_2016-09-03-003539_[redacted].crash

amconley · Answer

EtreCheck version: 3.0.3 (307)Report generated 2016-09-05 14:05:42Download EtreCheck from https://etrecheck.comRuntime 1:37Performance: ExcellentClick the [Support] links for help with non-Apple products.Click the [Details] links for more information about that line.Problem: Apps are crashingHardware Information:ⓘ    iMac (27-inch, Late 2013)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    iMac - model: iMac14,2    1 3.5 GHz Intel Core i7 CPU: 4-core    32 GB RAM Upgradeable - [Instructions]        BANK 0/DIMM0            8 GB DDR3 1600 MHz ok        BANK 1/DIMM0            8 GB DDR3 1600 MHz ok        BANK 0/DIMM1            8 GB DDR3 1600 MHz ok        BANK 1/DIMM1            8 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/n/acVideo Information:ⓘ    NVIDIA GeForce GTX 780M - VRAM: 4096 MB        iMac 2560 x 1440System Software:ⓘ    OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hourDisk Information:ⓘ    APPLE SSD SD0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Boot OS X (disk0s3) &lt;not mounted&gt; : 134 MB         Macintosh HD (disk2) / : 3.11 TB (2.55 TB free)            Core Storage: disk0s2 120.99 GB Online            Core Storage: disk1s2 3.00 TB Online    APPLE HDD ST3000DM001 disk1 : (3 TB) (Rotational)        EFI (disk1s1) &lt;not mounted&gt; : 210 MB         Recovery HD (disk1s3) &lt;not mounted&gt;  [Recovery]: 650 MB         Macintosh HD (disk2) / : 3.11 TB (2.55 TB free)            Core Storage: disk0s2 120.99 GB Online            Core Storage: disk1s2 3.00 TB OnlineUSB Information:ⓘ    Seagate Backup+ Desk 3 TB        disk3s1 (disk3s1) &lt;not mounted&gt; : 262 KB         Seagate Backup Plus Drive (disk3s3) /Volumes/Seagate Backup Plus Drive : 3.00 TB (935.73 GB free)    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Inc. FaceTime HD Camera (Built-in)     Apple, Inc. Keyboard Hub         Logitech USB Receiver         Logitech USB Receiver         Apple Inc. Apple Keyboard Thunderbolt Information:ⓘ    Apple Inc. thunderbolt_busGatekeeper:ⓘ    Mac App Store and identified developersKernel Extensions:ⓘ        /Applications/TorGuard.app    [not loaded]    net.tunnelblick.tap (20111101 (Tunnelblick build 2891.3007) - 2016-02-10) [Support]    [not loaded]    net.tunnelblick.tun (20111101 (Tunnelblick build 2891.3007) - 2016-02-10) [Support]        /Applications/VMware Fusion.app    [not loaded]    com.vmware.kext.vmci (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vmioplug.15.1.7 (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vmnet (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vmx86 (8.1.1 - 2016-04-14) [Support]    [not loaded]    com.vmware.kext.vsockets (8.1.1 - 2016-04-14) [Support]        /Applications/zoom.us.app    [not loaded]    zoom.us.ZoomAudioDevice (1.1 - SDK 10.8 - 2016-02-10) [Support]        ~/Desktop/LCC Installer.app    [loaded]    com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.8 - 2015-09-18) [Support]    [loaded]    com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8 - 2015-09-18) [Support]System Launch Agents:ⓘ    [not loaded]    7 Apple tasks    [loaded]    157 Apple tasks    [running]    55 Apple tasks    [killed]    19 Apple tasks    19 processes killed due to insufficient RAMSystem Launch Daemons:ⓘ    [not loaded]    43 Apple tasks    [loaded]    160 Apple tasks    [running]    75 Apple tasks    [killed]    13 Apple tasks    13 processes killed due to insufficient RAMLaunch Agents:ⓘ    [running]    com.Logitech.Control Center.Daemon.plist (2015-09-18) [Support]    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-13) [Support]    [loaded]    com.cisco.anyconnect.gui.plist (2015-12-23)    [loaded]    com.google.keystone.agent.plist (2016-07-11) [Support]    [loaded]    com.oracle.java.Java-Updater.plist (2015-09-30) [Support]Launch Daemons:ⓘ    [running]    com.adobe.agsservice.plist (2016-08-12) [Support]    [loaded]    com.adobe.fpsaud.plist (2016-06-13) [Support]    [running]    com.cisco.anyconnect.vpnagentd.plist (2015-12-23) [Support]    [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]    [loaded]    com.oracle.java.Helper-Tool.plist (2015-09-30) [Support]User Launch Agents:ⓘ    [loaded]    com.adobe.ARM.[...].plist (2015-10-12) [Support]    [loaded]    com.valvesoftware.steamclean.plist (2016-07-26) [Support]User Login Items:ⓘ    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Dropbox    Application  (/Applications/Dropbox.app)    VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)Internet Plug-ins:ⓘ    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]    Default Browser: 601 - SDK 10.11 (2016-07-26)    Flip4Mac WMV Plugin: 3.0.0.126   - SDK 10.8 (2012-09-27) [Support]    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-13) [Support]    FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-23) [Support]    AdobePDFViewerNPAPI: 11.0.06 - SDK 10.6 (2014-05-01) [Support]    QuickTime Plugin: 7.7.3 (2016-07-26)    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-23) Outdated! Update    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-06-03)    AdobePDFViewer: 11.0.06 - SDK 10.6 (2014-05-01) [Support]    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]    JavaAppletPlugin: Java 8 Update 101 build 13 (2016-09-05) Check versionUser internet Plug-ins:ⓘ    ZoomUsPlugIn: 3.5.40307.0206 - SDK 10.11 (2016-02-10) [Support]Safari Extensions:ⓘ    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)    DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-10-06)    Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-23)    StartPage HTTPS - Surfboard B.V. - https://startpage.com (2016-09-05)3rd Party Preference Panes:ⓘ    Flash Player (2016-06-13) [Support]    Flip4Mac WMV (2012-09-14) [Support]    Java (2016-09-05) [Support]    Logitech Control Center (2015-11-07) [Support]Time Machine:ⓘ    Skip System Files: NO    Mobile backups: OFF    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 3.11 TB Disk used: 567.55 GB    Destinations:        Seagate Backup Plus Drive [Local]         Total size: 3.00 TB         Total number of backups: 74         Oldest backup: 10/3/15, 8:04 AM         Last backup: 9/5/16, 1:02 PM         Size of backup disk: Adequate            Backup size 3.00 TB &gt; (Disk used 567.55 GB X 3)Top Processes by CPU:ⓘ        10%    Finder         4%    WindowServer         2%    backupd         2%    kernel_task         2%    SlackTop Processes by Memory:ⓘ    1.74 GB    kernel_task    983 MB    Finder    950 MB    mdworker(28)    295 MB    mds_stores    295 MB    SlackVirtual Memory Information:ⓘ    25.00 GB    Free RAM     6.66 GB    Used RAM (1.51 GB Cached)    3 MB    Swap Used Diagnostics Information:ⓘ    Sep 5, 2016, 01:53:39 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-135339_[redacted].cpu_resourc e.diag [Details]        /Applications/Safari.app/Contents/MacOS/Safari    Sep 5, 2016, 01:41:47 PM    Self test - passed    Sep 5, 2016, 01:34:47 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-133447_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 01:16:15 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-131615_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 01:13:59 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-131359_[redacted].hang    Sep 5, 2016, 01:09:11 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-130911_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 01:07:06 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-130706_[redacted].hang    Sep 5, 2016, 01:00:56 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-130056_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 12:21:14 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-122114_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 12:08:47 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-120847_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 12:03:22 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-120322_[redacted].hang    Sep 5, 2016, 11:55:58 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-115558_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 11:38:59 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-113859_[redacted].cpu_resourc e.diag [Details]    Sep 5, 2016, 11:36:03 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-113603_[redacted].hang    Sep 4, 2016, 09:31:19 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-213119_[redacted].cpu_resourc e.diag [Details]    Sep 4, 2016, 08:11:20 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-201120_[redacted].cpu_resourc e.diag [Details]    Sep 3, 2016, 12:35:42 AM    ~/Library/Logs/DiagnosticReports/mdworker_2016-09-03-003542_[redacted].crash        /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mdworker    Sep 3, 2016, 12:35:39 AM    ~/Library/Logs/DiagnosticReports/mdworker_2016-09-03-003539_[redacted].crash