William K. Scurry Jr.

Q: Hard system crash trying to use Adobe apps

This is stunningly illogical behavior from my MacPro out of nowhere: When I try to use Photoshop to edit a jpeg, or Premiere to export a file, I get an immediate hard crash. I've run First Aid on my boot drive and media drive both, and that turns out fine. Any ideas what this could be?

 

The panic report is as follows:

 

Anonymous UUID:       C1EFD5AA-D9A3-3AD8-D9AC-86E6088D3498

 

Mon Sep  5 15:28:10 2016

 

*** Panic Report ***

panic(cpu 6 caller 0xffffff7fa1e9f9ce): "ACPI \"PWRD\" with power reset failure: <rdar://problem/15746463>"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsC ontrol/AppleGraphicsControl-3.12.8/src/AppleMGPUPowerControl/kext/AMPCPowerManag ement.cpp:511

Backtrace (CPU 6), Frame : Return Address

0xffffff93d7c4bdb0 : 0xffffff801f6dab52

0xffffff93d7c4be30 : 0xffffff7fa1e9f9ce

0xffffff93d7c4be80 : 0xffffff7fa1e9eed2

0xffffff93d7c4bec0 : 0xffffff7fa1e9d6b9

0xffffff93d7c4bf10 : 0xffffff7fa1e9dc0f

0xffffff93d7c4bf40 : 0xffffff801fcb3111

0xffffff93d7c4bf80 : 0xffffff801fcb330c

0xffffff93d7c4bfb0 : 0xffffff801f7c9117

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMGPUPowerControl(3.12.8)[CB4BA03A-3AA5-34F1-B951-4A2F8352 8E48]@0xffffff7fa1e97000->0xffffff7fa1ea3fff

            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC23 6F]@0xffffff7fa1e8f000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[5447B943-A94D-3BD4-A60F-98B24D19CE93]@0xffffff 7f9ff2c000

            dependency: com.apple.driver.AppleGraphicsControl(3.12.8)[C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7fa1e94000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xfffff f7fa071e000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xff ffff7fa0b65000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0 xffffff7fa00d1000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

15G1004

 

Kernel version:

Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64

Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E

Kernel slide:     0x000000001f400000

Kernel text base: 0xffffff801f600000

__HIB  text base: 0xffffff801f500000

System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)

 

System uptime in nanoseconds: 335669278288

last loaded kext at 5044668712: com.paceap.kext.pacesupport.snowleopard 5.8 (addr 0xffffff7fa03bc000, size 16384)

loaded kexts:

com.paceap.kext.pacesupport.snowleopard 5.8

com.shinywhitebox.iShowU-Audio-Capture 1.0.2

com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.4.3

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.AGPM 110.22.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleGraphicsDevicePolicy 3.12.7

com.apple.driver.AppleHDAHardwareConfigDriver 274.12

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 274.12

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.kext.AMDFramebuffer 1.4.2

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.AMDRadeonX4000 1.4.2

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleMGPUPowerControl 3.12.8

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleIntelMCEReporter 107

com.apple.kext.AMD7000Controller 1.4.2

com.apple.driver.AppleUSBDisplays 378

com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1

com.apple.driver.CoreStorageFsck 517.50.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.driver.AppleUSBODD 3.7.1

com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

com.apple.driver.AppleFWOHCI 5.5.4

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.iokit.AppleBCM5701Ethernet 10.2.0

com.apple.driver.AirPort.Brcm4360 1040.1.1a6

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 274.12

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOSurface 108.2.3

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOAcceleratorFamily2 205.11

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.iokit.IOBluetoothFamily 4.4.6f1

com.apple.driver.AppleHDAController 274.12

com.apple.iokit.IOHDAFamily 274.12

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleGraphicsControl 3.12.8

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.kext.AMDSupport 1.4.2

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

com.apple.driver.AppleUSBComposite 900.4.1

com.apple.iokit.IOUSBHIDDriverPM 900.4.1

com.apple.driver.AppleUSBHIDMouse 185.3

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.AppleHIDMouse 185.3

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.driver.CoreStorage 517.50.1

com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageClass 4.0.2

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOFireWireFamily 4.6.1

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.driver.AppleXsanScheme 3

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

Model: MacPro6,1, BootROM MP61.0116.B17, 6 processors, 6-Core Intel Xeon E5, 3.5 GHz, 32 GB, SMC 2.20f18

Graphics: AMD FirePro D500, AMD FirePro D500, PCIe, 3072 MB

Graphics: AMD FirePro D500, AMD FirePro D500, PCIe, 3072 MB

Memory Module: DIMM1, 8 GB, DDR3 ECC, 1866 MHz, 0x802C, 0x31384A534631473732415A2D314739453220

Memory Module: DIMM2, 8 GB, DDR3 ECC, 1866 MHz, 0x802C, 0x31384A534631473732415A2D314739453220

Memory Module: DIMM3, 8 GB, DDR3 ECC, 1866 MHz, 0x802C, 0x31384A534631473732415A2D314739453220

Memory Module: DIMM4, 8 GB, DDR3 ECC, 1866 MHz, 0x802C, 0x31384A534631473732415A2D314739453220

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.6f1 17910, 3 services, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en2

PCI Card: AMD FirePro D500, Display Controller, Slot-1

PCI Card: AMD FirePro D500, Display Controller, Slot-2

PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@81,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@25,0,0

PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@237,0,0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

Serial ATA Device: HGST HDS724040ALE640, 4 TB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

USB Device: Keyboard Hub

USB Device: Apple Optical USB Mouse

USB Device: Apple Keyboard

USB Device: Hub

USB Device: Hub

USB Device: Cardette 3 USB2.0 Hub

USB Device: Mass Storage Device

USB Device: Cardette 3 USB3.0 Card Reader

USB Device: iPhone

USB Device: Apple Cinema HD Display

USB Device: Apple USB SuperDrive

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: G-DRIVE with Thunderbolt USB 3.0, G-Technology, 1, 7.2

Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6

Mac Pro, Mac OS X (10.7.1)

Posted on Sep 5, 2016 1:19 PM

Close

Q: Hard system crash trying to use Adobe apps

  • All replies
  • Helpful answers

  • by Grant Bennet-Alder,Helpful

    Grant Bennet-Alder Grant Bennet-Alder Sep 5, 2016 4:27 PM in response to William K. Scurry Jr.
    Level 9 (60,585 points)
    Desktops
    Sep 5, 2016 4:27 PM in response to William K. Scurry Jr.

    so if you contact Apple directly, they will tell you MacOS does not panic in this fashion. But you are not running Mac OS, because you have modified it with these added extensions:

    loaded kexts:

    com.paceap.kext.pacesupport.snowleopard 5.8

    com.shinywhitebox.iShowU-Audio-Capture 1.0.2

    com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.4.3

    they will send you off to remove all those, and/or re-Install Mac OS on a blank drive to get them all removed and a fresh copy of macOS Installed.

     

    It is also possible you have a graphics Hardware problem.