Grandziol
Level 1
(12 points)
Q: Weird internet behavior
Hello!
I have a problem with my 2011 21.5 inch iMac. Whenever I'm using it the internet shuts down. It doesn't happen on any other device - I can use wi-fi on my phone or consoles and it works okay but then I use it on my iMac and it shuts down the whole thing - making it not work for every device connected to the network. The only solution to fix it is to restart the router. It's really annoying and it has been doing that for a year. The mac is running OS X El Capitan.
Would really appreciate any help!
Olaf
den.thed
Level 7
(27,358 points)
What ISP and Wi-Fi Router are we working with here..?
It also might help us see something, if you:
1. Hold the Alt (option) key and click the Wi-Fi icon up on your menu bar.
2. Click on Create Diagnostic Report and then click OK.
3. Take screenshot of the Diagnostics report.
4. Post the screen shot here
Plus it never hurts to sift thru > Solutions for connecting to the Internet and troubleshooting - Apple Support
