I just want to fixed my ipad to sing in to be online that is all and thanks for your help all the best for you
iPad
Dana, we'd be happy to help, but you have to provide us with more information.
Writing an effective Apple Support Communities question
If it's too difficult in English, post again in your native language.
Ok cannotbe used to unlock this ipad what can I do if you can help me thanks
<Edited by Host>
Hi
You may be referring to Activation Lock:
Turn off Find My iPhone Activation Lock - Apple Support
If so, you will need the previous owner to follow the instructions in the support article.
Hi I think you are right the activation lock when I sing in say your email cannot be used to unlock this ipad always say that and the owner I told him he said change your email and password so I did but still can't be online u can help me please and my English is not good as well
Does your screen look like this (with the ID being shown not yours)? -
If a second-hand (used) iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515 . You changing your own password will have no effect.
If you are unable to get him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
Ask the previous owner to follow the steps here:
Turn off Find My iPhone Activation Lock - Apple Support
Perhaps send them a link to the support article.
He give it me for free and I asked him he said he already forgot password there this not another way to get any help if you know thanks
I'm afraid that there is no other way to remove Activation Lock.
says cannot be used to unlock this ipad
