HT204093: Use Mail on your Mac
Learn about Use Mail on your Mac
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Helpful answers
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Sep 5, 2016 1:46 PM in response to kristinafromtrentonby zit,You don't say what you tried.
For example, looking in the Junk mailbox. -
Sep 5, 2016 1:52 PM in response to zitby kristinafromtrenton,sorry....I have two email accounts on my mail program. My iCloud account which is downloading messages. And my mail email which is thru my internet provider xplornet. It is the xplornet email that seems to have the issues as it will download mail, then it stops and looks like I have no new mail which I know I do as the same messages will download on my cellphone....but not on my macbook. I have tried taking it offline then back on, and I have asked for it to download new messages, but nothing comes thru. bottom left is says "mail activity" " Incoming messages with a blue bar that moves across and will say 17 of 18, or 45 of 46, or 106 of 107" but then nothing shows up. Nothing is in the junk box.
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Sep 5, 2016 1:59 PM in response to kristinafromtrentonby zit,pop3 or imap?
make sure your phone doesn't delete downloaded messages from the server. -
Sep 5, 2016 3:23 PM in response to kristinafromtrentonby Eric Root,★HelpfulTry rebuilding the mailbox.
If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.
Reindex messages For El Capitan, try looking in V3.
Reindex messages (2) See post by Linc Davis