costafromzed
Level 1 (8 points)

Q: sim not supported

sim not supported, how can that be solved

iPhone 6, iOS 9.3.5

Posted on Sep 5, 2016 3:44 PM

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costafromzed

Q: sim not supported

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 5, 2016 3:46 PM in response to costafromzed
    Level 9 (56,773 points)
    iPhone
    Sep 5, 2016 3:46 PM in response to costafromzed

    That error means that your device is locked to a carrier that is not the same as the SIM you have. You need to find out what carrier the phone is locked to, find out if they provide unlocking services, and if you qualify. Then follow their instructions to complete the unlock and then you can use the SIM you have.