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Q: Apple Watch - Black screen won't start

My husband's Apple Watch seems to be completely dead - despite time on the charger - even feeling warm on it - it will not boot - black screen - no startup even holding the two buttons down for an extended time does nothing.  Any ideas?

 

I've tried holding one button, the other button - both buttons - nothing wakes it up.

 

Going to the Apple store is a nightmare - 1 week wait if you try to book it online.  It's about 9 months old - maybe still under hardware warranty, but not sure if it doesn't have any support coverage.

iMac, OS X El Capitan (10.11.1), 3.4GHz i7 3TB Fusion 32MB

Posted on Sep 5, 2016 3:05 PM

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Q: Apple Watch - Black screen won't start

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