novitasr
Level 1
(4 points)
Q: battery not adding up
I have i6 and the problem is now my battery is won't add up even when i charge it but it only happens when i play with the phone (while charging) and not if i'm not playing with it (charged well but so slow). anyone can help what's wrong? my charger cable is kinda broke too so idk if the problem coming from the phone battery or the charger
iPhone 6, iOS 9.3.4
Ingo2711
Level 7
(25,202 points)
Sorry, but the only way to find out would be using the original Apple charger and USB cable. If the phone still does charge very slow while in standby, check the docking port for any kind of lint or debris. If still issues, get the phone checked by Apple or an Apple Authorized Service Provider.
And, using the phone while it is charging will slow down the recharging process, this is completely normal, especially if you are playing games that use the graphic processor a lot.
