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Helpful answers
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Sep 5, 2016 9:01 PM in response to honeyboojessicaby ckuan,Where did you download 10.11.6 from?
Try a reboot.
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Sep 6, 2016 2:58 PM in response to ckuanby honeyboojessica ,I downloaded the update from the App store and when I tried to redownload the update from Apple it said that the Macintosh storage was not compatible. Where should I reboot it from?
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Sep 6, 2016 3:38 PM in response to honeyboojessicaby ckuan,Can you not switch you Mac off then back on?