emeeky
Level 1 (4 points)
iCloud

Q: Why does iCloud say "uploading items" when nothing new is appearing?

I bought more iCloud Storage so that lost photos could import; both Mac and iPhone say "uploading items" but nothing new is showing up.  My Photo app on the Mac said it had been pending the import of 15,000 photos since my sotarge was full.  I purchased more storage and since then it has been telling me that it is importing x amount of "items," taking the original 15,000 to about 12,000 currently.  This is a positive reaction to the purchase of more storage, however no new photos or videos are showing up in the library even as the numbers decline. HELP, are my photos just ghosts?

 

Same thing happen on the iPhone itself as well.

Posted on Sep 5, 2016 10:57 PM

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emeeky

Q: Why does iCloud say "uploading items" when nothing new is appearing?

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  • Helpful answers

  • by léonie,Helpful

    léonie léonie Sep 6, 2016 1:09 PM in response to emeeky
    Level 10 (105,183 points)
    iLife
    Sep 6, 2016 1:09 PM in response to emeeky

    Photos will start downloading from iCloud, once it has finished uploading. It will first merge the item it is uploading into the existing iCloud Photo Library in iCloud, and then download missing new items.

     

    Can you see new items in the Photos.app atwww.icloud.com, when you look directly at iCloud using the web interface?

  • by LACAllen,Helpful

    LACAllen LACAllen Sep 6, 2016 1:09 PM in response to emeeky
    Level 5 (4,416 points)
    iCloud
    Sep 6, 2016 1:09 PM in response to emeeky

    I bought more iCloud Storage so that lost photos could import;

     

    What do you mean by lost photos?

     

    iCloud is a syncing service which will mirror the content you have on your devices to/from iCloud.

  • by emeeky,

    emeeky emeeky Sep 6, 2016 1:11 PM in response to léonie
    Level 1 (4 points)
    iCloud
    Sep 6, 2016 1:11 PM in response to léonie

    Okay it really sets me at ease that once it is done uploading the photos them self will start to file in.  I have been checking the web interface and no, it is the same mirroring what my Photo app looks like as well. But thank you for your reply! It still says uploading items so I am holding on to hope

  • by emeeky,

    emeeky emeeky Sep 6, 2016 1:13 PM in response to LACAllen
    Level 1 (4 points)
    iCloud
    Sep 6, 2016 1:13 PM in response to LACAllen

    What I mean by lost photos is that my iCloud library stopped inputting photos once I reached max storage and they've since been deleted off of my phone, but since purchasing more storage all of those photos ( I think ) are loading in since it says loading 15,000 items.

  • by emeeky,

    emeeky emeeky Sep 6, 2016 1:18 PM in response to emeeky
    Level 1 (4 points)
    iCloud
    Sep 6, 2016 1:18 PM in response to emeeky

    Also, this is what my preferences in the Mac Photo app say (attached in an image ) uploading 13, 700 items.  It used to say almost 15,000.

     

    Screen Shot 2016-09-06 at 1.14.03 PM.png

  • by LACAllen,

    LACAllen LACAllen Sep 6, 2016 1:28 PM in response to emeeky
    Level 5 (4,416 points)
    iCloud
    Sep 6, 2016 1:28 PM in response to emeeky

    OK.... I guess I would not call them lost, I would call them not uploaded to iCloud yet.

     

    As long as these photos are actually present on your Mac, it's now a matter of allowing iCloud enough time to upload them to your new iCloud space. That could take days. Upload speeds for most ISPs are not as fast as download.

  • by léonie,

    léonie léonie Sep 6, 2016 11:08 PM in response to emeeky
    Level 10 (105,183 points)
    iLife
    Sep 6, 2016 11:08 PM in response to emeeky
    Also, this is what my preferences in the Mac Photo app say (attached in an image ) uploading 13, 700 items.  It used to say almost 15,000.

    The number is a count down. It seems to have uploaded 1300 items, and only 13700 more to go.