jordanegoldman
Level 1 (4 points)
iTunes

Q: Why won't itunes recognize my iphone 6S Plus?

Why won't itunes recognize my iphone 6S Plus?

iPhone 6s Plus

Posted on Sep 6, 2016 1:20 AM

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jordanegoldman

Q: Why won't itunes recognize my iphone 6S Plus?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 6, 2016 1:40 AM in response to jordanegoldman
    Level 8 (38,071 points)
    Mac OS X
    Sep 6, 2016 1:40 AM in response to jordanegoldman

    What version of iTunes is installed on your Mac?  What is your OS X version?

     

    If you are using a USB hub, try connecting iPhone to a direct USB port on the Mac?  If there are other USB devices connected, try connecting iPhone by itself (you can leave USB keyboard/mouse connected if used).