Missing photos

I'm using a Mac El Capitian OS X 10.11.6


Photos version 1.5


I can see some of my pictures but ALOT are missing. They have a light white box where pictures should be. Example below.


User uploaded file


Does anyone know how to fix that?

iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Sep 6, 2016 5:05 AM

Reply
7 replies

Sep 6, 2016 7:42 AM in response to LLDesigns

. I click edit and nothing happens so I can't rotate it.


You do not need to open the Edit panel to rotate a photo. Select one or more photo thumbnails in the Photos browser and enter the key combination ⌘R to rotate counterclockwise, or ⌥⌘R to rotate all selected photos clockwise.


It looks like a library corruption. Did you run any applications to clean your Mac to save storage?

Is your Photos Library stored in your Pictures folder or on an external drive or in some synced cloud storage?

Sep 6, 2016 6:53 PM in response to LLDesigns

How do you fix a corrupt library?

Backup your Photos library and then hold down the option and command keys while launching Photos and repair the database - this will trigger a new complete upload to iCloud Photo Library


I have both a drobo external harddrive and a transend harddrive attached to my computer.

That means nothing - how are you using them? What format are they?


I thought my photos synced automatically with cloud storage.

Not unless you are using iCloud Photo Library - and that is not a backup, it is a sync between devices


LN

Sep 7, 2016 9:01 AM in response to LLDesigns

I just plugged my transend and drobo in to my computer and told them to back up every other day.

That may or may not be a good backup - depends on exactly what they are doing - the only way to be sure is to restore a backup from each and verify that it works correctly


Photos are in my icloud but not all of them.

If you are using iCloud Photo Library (there are many different iCloud services) then it will always be exactly the same of your Mac and your IOS libraries - it is a sync service not a backup service


LN

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.