Ipad locked and customer is not present

My daughters iPad is locked I finally reset everything but is it still connected to her account. She has no idea what the password, it it possible to still use the iPad??

iPad Mini

Posted on Sep 6, 2016 5:22 AM

Reply
1 reply

Sep 6, 2016 5:27 AM in response to Brian Stottlemyre

Is it locked because of the wrong passcode or it is connected to your daughter's id she's forgotten?

Take a look at this Apple Support article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Check these articles and follow the instructions.

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

https://iforgot.apple.com/appleid

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Ipad locked and customer is not present

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