Lion 2012
Level 1 (4 points)
Mac OS X

Q: Safari browser-related issue?

Screen Shot 2016-09-05 at 2.02.37 PM.png

Hello everyone,

I got these weird squares with A's from my GMail account. I refreshed the page multiple times but the squares with "A" letters didn't disappear. When I closed and opened the tab it came back to normal. I used both Safari and Chrome and

Safari seems to do this weird stuff. I ran AHT and there's nothing wrong with my newly installed SSD or

any other hardware parts. Maybe this is a simple browser issue and Safari needs to get deleted and reinstalled.

But I definitely noticed that some webpages get black outs (several web pages went completely black) and I've never seen anything like that before. Even weirder, my old laptop got a fresh reinstallation of Yosemite OS X (version: 10.10.5) so there shouldn't be any software issue. Thank you in advance.

MacBook Pro, OS X Yosemite (10.10.5), has Samsung 850 EVO SSD installed

Posted on Sep 6, 2016 7:47 AM

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Lion 2012

Q: Safari browser-related issue?

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  • Helpful answers

  • by Side_Step_Society,

    Side_Step_Society Side_Step_Society Sep 6, 2016 3:06 PM in response to Lion 2012
    Level 2 (363 points)
    Apple Music
    Sep 6, 2016 3:06 PM in response to Lion 2012

    Looks like a potential font issue.

     

    Clear any temporary browsing history, run an application like OnyX to clear any font caches, and check FontBook for any corrupt fonts.

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 6, 2016 3:15 PM in response to Lion 2012
    Level 10 (119,320 points)
    Apple Watch
    Sep 6, 2016 3:15 PM in response to Lion 2012

    Hi,

     

    Block A's in Safari are due to a third party font or duplicates.

     

     

    Open the Font Book located in your Applications folder.

     

    Then go to the Font Book menu bar and click Edit > Look for Enabled Duplicates

     

    If there are no duplicates found, back to the  Font Book menu bar, click File > Restore Standard Fonts

     

    Fonts not included in the OS X system install will be placed in a "Fonts (Removed) folder next to the Fonts folder.

     

     

    Better to not use a third party maintenance utility on your Mac. They can do more harm than good. The best way to delete system caches is to boot in Safe Mode.

     

    Follow these steps to start up into safe mode.

    1. Start or restart your Mac.
    2. Immediately after you hear the startup sound, press and hold the Shift key.
    3. Release the Shift key when you see the Apple logo appear on the screen.

    After the Apple logo appears, it might take longer than usual to reach the login screen or your desktop. This is because your Mac performs a directory check of your startup disk as part of safe mode.

    To leave safe mode, restart your computer without pressing any keys during startup.