I had installed my printer driver but I can't find it or use it, any solutions?

I had installed my printer driver but I can't find it or use it, any solutions?

MacBook Air, OS X El Capitan (10.11.6)

Posted on Sep 6, 2016 10:00 AM

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4 replies

Sep 7, 2016 5:34 AM in response to jeanteub

Forgive me if you already know and have done this:


1) Go to Apple menu and select System Preferences

2) Select Printers and Scanners

User uploaded file

3) Maybe you can see your printer in the Printers Box. If so click on it.

4) If you don't see your printer click on the "lock" in the lower left and sign in.

5) Click one the "+" and see if your printer is there.


There are layers of additional complexity if you are expecting to print to a network printer or via a wireless printer. Maybe you can tell us more about how you want to set up your printing device? And what printer are you trying to use?


Apple provides printer drivers for most major brands. Have you looked for printer updates in the App Store (also found under Apple Menu)? Averythomas is right that companies whose major business is printers for Windows (that is, all of them) may not be so good at providing printer software that installs in the proper place and functions as it should.


W R Glendon

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I had installed my printer driver but I can't find it or use it, any solutions?

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