Truly 55

Q: family members keep disconnecting

Here in the UK I've had Apple Music since it came out and I subscribed to the family sharing service as everyone has an iOS device.  For me, as the organiser, I've had no issues but other family members the service disconnects each and every day and the only solution appears to be to log out and back in again with their Apple ID.  Once logged back in again the service performs fine for the remainder of the day and then the service disconnects again.  All other devices are running latest iOS software and all are using my Apple ID as the organiser.  Is anyone else having similar issues as my problem (or at least my family members problem) has lasted now for many months?

 

Thanks

 

Peter

Posted on Sep 6, 2016 11:05 AM