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Helpful answers
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by Kenichi Watanabe,Sep 6, 2016 12:56 PM in response to garyfromruncorn
Kenichi Watanabe
Sep 6, 2016 12:56 PM
in response to garyfromruncorn
Level 8 (38,066 points)
Mac OS XAre you saying the shuffle currently plays music, but the light does not work? Or are you saying the light not working is one indication of shuffle not working in general?
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Sep 6, 2016 1:06 PM in response to garyfromruncornby garyfromruncorn,yes it plays and everything else just doesn't light up
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by Kenichi Watanabe,Sep 6, 2016 1:23 PM in response to garyfromruncorn
Kenichi Watanabe
Sep 6, 2016 1:23 PM
in response to garyfromruncorn
Level 8 (38,066 points)
Mac OS XIt's possible the LED has gone bad. Try putting the shuffle's power switch in the OFF position for at least 10 seconds. That's a Reset for a shuffle. When you turn it ON again, does light work or not?
If not working, you can try doing a Restore on the shuffle using iTunes. This erases the shuffle, reinstalls its software, and sets it to default settings. The Restore button is on the shuffle's Summary settings screen in iTunes.
If light still does not work after doing a Restore, the LED is probably faulty.