rogersyves
Level 1 (8 points)
iCloud

Q: just wanna know how to reset my icloud phone

i will like to be in touch with any body working here

iPhone 5s, iOS 9.3

Posted on Sep 6, 2016 1:55 PM

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rogersyves

Q: just wanna know how to reset my icloud phone

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  • by Kappy,

    Kappy Kappy Sep 6, 2016 2:06 PM in response to rogersyves
    Level 10 (269,995 points)
    Desktops
    Sep 6, 2016 2:06 PM in response to rogersyves

    These are user forums. Apple is not present. We are not "working" here. Read Writing an effective Apple Support Communities question.

     

    Have you tried any troubleshooting?

     

    1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
    2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory.