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Sep 7, 2016 2:58 PM in response to Rossfo123by becky_s22,Thanks for using Apple Support Communities, Rossfo123!
I see that you're having problems with your Apple ID and saw the other post and response. I'll be more than glad to pick up from there.
Change your Apple ID password -- This is the article that Rysz shared with you in your other post. If you've tried all of the steps located here, continue on.
What’s happening with your Apple ID? -- Use this link to contact Account Security to get help with your Apple ID.Have a great day!
