Q: not receiving emails
I have been having an issue not receiving or emails not downloading on my iphone6s 9.3.5 for about a month. I have Brighthouse.com as provider. I have spoken with them several times codes are entered correctly added/deleted account several times. Brighthouse sent me to Apple. Talked with Apple online 3 times, went to Apple store twice, back to Brighthouse and still no resolution. Also chatted with AT&T tech. No result....Emails will work and download for maybe a couple of hours after deleting adding account - then keeps checking for mail. Has not downloaded since Sunday. I also cannot send mail from LTE. This is so very very frustrating has anyone else had this problem. I don't know if it is the server although they assure me it is not on their end, or something wrong with the phone. The only other option I have is to reset my phone I really don't want to do that.
Thank you
iPhone 6s, iOS 9.3.5
Posted on Sep 6, 2016 2:51 PM