Footage in media library not working

Question

Level 1

8 points

Footage in media library not working

I seem to have an issue with a file. I've gotten this problem a lot since I do movie reviews, so this is not the first time this has happened. But I don't know how to fix it. What happens is I'll drag a file in and part of the movie will play until it just stops at one image. In some cases I've gotten where the audio still works but the footage seems to be broken, in others I tried to play the footage and it will crash the program.

What I have done already:

a) Tried to reboot my computer, see if its a computer problem, it isn't my computer

b) Checked that both operating system and FCPX is up to date. I just updated last week, got nowhere with this problem.

c) Used movie converters to see if that will fix the footage. I've used Macripper Pro and File Converter. Nothing.

Could it be becuase the file is a blueray rip, its not functioning since I know bluerays and macs don't get along? To see exactly what I mean I have posted a screenshot below. (The image was too large and I wasn't sure how to resize it)

http://sta.sh/018120w0pstt

Final Cut Pro X, iOS 9.3.5

Posted on Sep 6, 2016 5:50 PM

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Answer 1

Tom Wolsky

Level 10

152,816 points

Sep 6, 2016 6:05 PM in response to ChibiFangirl

You need to give complete information about the media. Open the file in the Qt player and report what it says in the inspector window. That it was Blu-ray originally doesn't matter, how it was ripped matters.

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Answer 2

ChibiFangirl Author

Level 1

8 points

Sep 6, 2016 8:57 PM in response to Tom Wolsky

This is the information. Now what?

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Answer 3

Tom Wolsky

Level 10

152,816 points

Sep 6, 2016 11:57 PM in response to ChibiFangirl

YYou night try converting it so the audio isn't compressed, but it should work unless the computer isn't up to it. Don't know what the computer specs are.

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Answer 4

ChibiFangirl Author

Level 1

8 points

Sep 7, 2016 5:43 AM in response to Tom Wolsky

Okay so how do I do that and check what my specs are? (I'm not tech savvy)

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Answer 5

Tom Wolsky

Level 10

152,816 points

Sep 7, 2016 6:02 AM in response to ChibiFangirl

The computer tech specs are in About This Mac under the Apple menu.

You can convert the original file using software like Compressor or MPEG Streamclip.

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Answer 6

ChibiFangirl Author

Level 1

8 points

Sep 9, 2016 5:08 PM in response to Tom Wolsky

Is this what your talking about? I tried MPEG Streamline and it didn't even recognize the file. I'm trying another converter and see if that will do anything.

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Answer 7

Tom Wolsky

Level 10

152,816 points

Sep 9, 2016 5:21 PM in response to ChibiFangirl

CCan't see why Streamclip wouldn't see the file. Where is the file located? System drive? I assume the file plays correctly in the QuickTime player.

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Answer 8

ChibiFangirl Author

Level 1

8 points

Sep 11, 2016 6:15 PM in response to Tom Wolsky

My external. I use it whenever I open Final Cut. I also have a copy in My Documents. It does work while playing, but to edit on this program nothing seems to work when it comes to this file.

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