Nefertiti42
Level 1 (9 points)
iTunes

Q: Kindle App not found on iTunes Store

Hi,


Not sure what to do about this, I'm searching for the Kindle app on the iTunes store (I have it on my phone, but my boyfriend wanted to install it on his iphone 6), and it's just not there! I used single and multiple keywords to limit search results, such as "Kindle Read Ebooks", I can look through the whole list of results, it's just not there! Even the Amazon app will show up but not the Kindle one. I looked on both our phones, AND through the iTunes store program on my PC, with no success.


We also tried searching through his search tool on his phone, and writing "Kindle" will make it appear, but when you click on it, it draws a blank screen with nothing happening (we also tried that after rebooting his phone, to no avail).


Someone can clue me in to the current issues? Why can't we get it? Thanks!

iPhone 5

Posted on Sep 6, 2016 6:22 PM

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Nefertiti42

Q: Kindle App not found on iTunes Store

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  • Helpful answers

  • by Phil0124,Helpful

    Phil0124 Phil0124 Sep 6, 2016 7:27 PM in response to Nefertiti42
    Level 7 (26,703 points)
    iPhone
    Sep 6, 2016 7:27 PM in response to Nefertiti42

    It appears to be momentarily removed from the App Store. Probably for updates.

     

    Try again in a while, and it may show up again.

     

    Here's the direct link:

    https://itunes.apple.com/us/app/kindle-read-books-ebooks-magazines/id302584613?m t=8

  • by Rysz,

    Rysz Rysz Sep 6, 2016 6:32 PM in response to Nefertiti42
    Level 6 (19,696 points)
    iTunes
    Sep 6, 2016 6:32 PM in response to Nefertiti42

    The app does not seem to be available for any device right now. Check again after Apple's "event" tomorrow.

  • by Rysz,

    Rysz Rysz Sep 6, 2016 6:34 PM in response to Phil0124
    Level 6 (19,696 points)
    iTunes
    Sep 6, 2016 6:34 PM in response to Phil0124

    The link opens an Item Not Available page.

  • by FoxFifth,

    FoxFifth FoxFifth Sep 6, 2016 6:37 PM in response to Nefertiti42
    Level 7 (25,631 points)
    iPhone
    Sep 6, 2016 6:37 PM in response to Nefertiti42

    I have the Kindle app installed on my iPad. I did an internet search (Google) from my computer for "iTunes Kindle app" (often easier to find apps that way) and it returned the following: https://itunes.apple.com/us/app/kindle-read-books-ebooks.../id302584613?mt=8

    Clicking on that results in it automatically opening iTunes on my computer and then displaying the message "The item you have requested is currently not available in the U.S. Store."

    I have seen that message before when an item is temporarily removed, for example when it is being replaced with an updated version. I suspect that it will be available again shortly.

  • by Nefertiti42,

    Nefertiti42 Nefertiti42 Sep 6, 2016 7:32 PM in response to FoxFifth
    Level 1 (9 points)
    iTunes
    Sep 6, 2016 7:32 PM in response to FoxFifth

    Indeed, when we tried even further through another mean, it said the app was not available for download in the canadian store, which is the same you got. Well it's good to know that it's probably very temporarily removed, still, quite odd to "remove" an app before updating it. Especially right at the moment where you've just bought a book and want to start reading it right there and then...

     

    Thanks everyone, at least I know it's an issue that should be temporary.

  • by ESchwaegerl,

    ESchwaegerl ESchwaegerl Sep 7, 2016 8:10 AM in response to Phil0124
    Level 1 (4 points)
    Sep 7, 2016 8:10 AM in response to Phil0124

    This is exactly the wrong time!! I am going on a cruise THIS  THURSDAY! I am not going to pay the outrageous internet usage fees charged by the cruise line. So I figured I'll download a couple of books to read on my brand new iPad Pro. But no! I can't download the reading app from the AppStore. This is a total crock! Apple, it doesn't pay to **** me off!!

  • by King_Penguin,

    King_Penguin King_Penguin Sep 7, 2016 8:12 AM in response to ESchwaegerl
    Level 10 (132,167 points)
    iTunes
    Sep 7, 2016 8:12 AM in response to ESchwaegerl

    Apple are not here, we are fellow users.

     

    If a developer has temporarily removed an app from the store then contact the developer, they are responsible for removing/putting back their own app

  • by Nefertiti42,

    Nefertiti42 Nefertiti42 Sep 7, 2016 9:34 AM in response to ESchwaegerl
    Level 1 (9 points)
    iTunes
    Sep 7, 2016 9:34 AM in response to ESchwaegerl

    I just called Amazon regarding this and the first guy was aware of this and put me on hold to verify when it comes back on. Then the connection dropped and I got hung up on... So I tried again and the second guy seemed not very knowledgeable at all, and basically just told me to either download another reading app (like that's gonna help me with purchases!) or try again in 24 hours and call back if it's still a problem...

     

    If you want to try your luck, and maybe get a better answer (and put some pressure on them), you can call them at 1-206-922-0866. There's less than a minute of wait time.

  • by urbanra5cal,

    urbanra5cal urbanra5cal Sep 7, 2016 9:41 AM in response to Nefertiti42
    Level 1 (4 points)
    iTunes
    Sep 7, 2016 9:41 AM in response to Nefertiti42

    Are you in the US?

     

    My iPad Air 2 says, "Amazon Kindle is not available in the Philippine App Store, change country and try again."

  • by Nefertiti42,

    Nefertiti42 Nefertiti42 Sep 7, 2016 9:43 AM in response to urbanra5cal
    Level 1 (9 points)
    iTunes
    Sep 7, 2016 9:43 AM in response to urbanra5cal

    No I'm in Canada. It says that everywhere right now, including the US. The app is just not there right now and it's frustrating...