sccme3

Q: NOTHING WORKS!!!

Since updating to iOS 9.3.5, my phone has more problems each day. Now I consistently have delays (sometimes hours) and failures in sending and receiving both iMessage and SMS text messages. Often when I do receive texts I get the same one multiple times. Searches on Safari are extremely slow and often fail. Connection to the internet is difficult to maintain. Most recently I cannot answer phone calls. I have an iPhone 6 that is a little less than 2 years old. There does not appear to be a carrier update available. I have reset the network settings. I have done multiple hard phone resets. These issues are not affected by whether I am on home internet versus another internet source, and likewise are not affected by whether I am on data versus internet. Does anyone have any idea what could be wrong or what I can try next? Thanks!

iPhone 6, iOS 9.3.5

Posted on Sep 6, 2016 5:57 PM

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Q: NOTHING WORKS!!!

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  • by KiltedTim,

    KiltedTim KiltedTim Sep 6, 2016 6:01 PM in response to sccme3
    Level 9 (54,765 points)
    iPhone
    Sep 6, 2016 6:01 PM in response to sccme3

    Restore iOS using iTunes and set it up as a new device. Test it. If the issue is resolved, you can ry restoring your backup, but it the problem returns when you restore the backup, the problem is already in the backup and you'll need to wipe the phone and set it up from scratch. Something apparently went wrong during the upgrade process and may be present in your backup as well.