HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Chags67

Level 1 (4 points)

iPhone

Q: Purchased iphone 5 on craigslist i lost contact with owner restored phone and know it is i cloud locked what can i do? May i some how unlock it or its a useless paperweight?

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Posted on Sep 7, 2016 2:15 AM

I have this question too

Q: Purchased iphone 5 on craigslist i lost contact with owner restored phone and know it is i cloud locked what can i do? May i some ... more

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Helpful answers

by Carolyn Samit,

Carolyn Samit Sep 6, 2016 6:43 PM in response to Chags67
Level 10 (119,384 points)

Apple Watch

Sep 6, 2016 6:43 PM in response to Chags67

If you turn on the device and you're asked for the previous owner's Apple ID and password, the device is erased but still linked to the previous owner's account.

Turn off Find My iPhone Activation Lock - Apple Support
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by Allan Eckert,

Allan Eckert Sep 6, 2016 6:42 PM in response to Chags67
Level 9 (53,353 points)

Desktops

Sep 6, 2016 6:42 PM in response to Chags67

If you cannot longer contact owner, check with Craigslist for a refund. If you are unable to get a refund then you have a paperweight.
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