-
All replies
-
Helpful answers
-
by Carolyn Samit,Sep 6, 2016 7:52 PM in response to RickReddas2012
Carolyn Samit
Sep 6, 2016 7:52 PM
in response to RickReddas2012
Level 10 (119,429 points)
Apple WatchFollow the instructions here > Regain access to your Apple ID with two-factor authentication account recovery - Apple Support
-
Sep 6, 2016 7:54 PM in response to RickReddas2012by Rysz,These are your only options.
If you forgot your Apple ID password - Apple Support
-
Sep 6, 2016 8:00 PM in response to RickReddas2012by gail from maine,Do you mean 2-Step Verification (Two-Factor does not have a Recovery Key)? If so, then unfortunately, if you don't have two of the three required items to sign in, you will not be able to access your Apple ID:
If you lost two or more of the required sign-in items
As noted above, two-step verification requires at least two of the items below to sign in successfully:
- Your Apple ID password
- Access to one of your trusted devices
- Your Recovery Key
If you've permanently lost any two of these items, you can't sign in or regain access to your account. You'll need to create a new Apple ID. You can create a new one from the Apple ID site.
Here is the article FYI: If you can't sign in with two-step verification using your Apple ID - Apple Support
Sorry
GB