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by King_Penguin,Sep 6, 2016 11:10 PM in response to pauleenfromauckland
King_Penguin
Sep 6, 2016 11:10 PM
in response to pauleenfromauckland
Level 10 (132,167 points)
iTunesIf you want help you will have to give more information than 'unable to purchase'. What happens when you try to buy something ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then have you done so ? If not you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag (the country where you are, and which is therefore the country on your account)
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Or use this form : https://www.apple.com/emea/support/itunes/contact.html
If it's a different problem ... ?