MindFluid
Level 1 (12 points)
Notebooks

Q: MacBook Pro boot chime but no display

Went to boot my MacBook Pro up today, and I hear the chime but absolutely no change on the screen.

I do some testing, I find I can actually hear keyboard sounds after letting it boot up, so I blindly log in and I find I can press the play key and have spotify start playing whatever music I had left in the background.

 

Onto trouble shooting:

  • SMC reset - no fix
  • NVRAM reset - no fix
  • leave powered off for 15 minutes disconnected from all peripherals - no fix
  • I boot it up, wait for it to finish booting and keyboard lights to come on
    • shut the lid
    • wait 5 minutes
    • open lid - voila! the display is working.

 

So shutting the lid and letting it sleep for awhile and then opening seems to bring back the display - however when rebooting I get the same problems.

 

This error is also preventing me from booting into my Window's 10 partition (which I would like to use for work and university). (I have had bootcamp for years now with no problem, and Windows 10 without issue since the release).

 

Is there a fix for this? I would like to access my windows partition and boot without having to shut the lid.

 

I fear changing the boot settings to Windows, in case that presents the same issue and I can't change the boot drive back to OS X and be locked out completely.

MacBook Pro (Retina, 15-inch, Early 2013), OS X El Capitan (10.11.5)

Posted on Sep 6, 2016 11:11 PM

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MindFluid

Q: MacBook Pro boot chime but no display

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  • by Ulexes138,

    Ulexes138 Ulexes138 Sep 7, 2016 3:50 PM in response to MindFluid
    Community Specialists
    Sep 7, 2016 3:50 PM in response to MindFluid

    Hello MindFluid,

    Thanks for reaching out to the Apple Support Community. I know how important it is to be able to access your Boot Assistant when you need it, and I'd like to help.  You've done some great troubleshooting so far, and what I'd recommend from here is trying to boot in safe mode to see if the same behavior occurs.

    This article will guide you through that process : Try safe mode if your Mac doesn‘t finish starting up

    You may also want to try running the Disk Utility First Aid from OS X Recovery to check for errors: About OS X Recovery

    If you have any questions along the way, the community is here to help.
    -Best Regards