Obrien1

Q: Cannot Access Itunes Store

I have a Lenovo G570 laptop, running Windows 10 home upgrade from Windows 7

 

Intel i5 proccessor, 8gb ram, Intel GPU

 

Itunes 12.4.3

 

Basically what happens is that when I attempt to connect to the Itunes store, Itunes stops working I receive a Windows message stating the program has stopped working and the program closes.

 

Itunes worked fine in Windows 7, all problems have occurred since upgrading to Windows 10.

 

Now after removing and installing Itunes 5 times, I am now unable to sign into my account and now experiencing authorization issues when i sync my Ipod 160gb.

 

My library is intact and I can import a cd into my library but I cannot sync with my ipod to get the music on. Album artwork does not work either.

iPod classic, Windows 10, Itunes 12.4.3

Posted on Sep 7, 2016 12:15 AM

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