In Photos, pressing "buy book", returns "Store Unavailable"

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kto1974 Author

Level 1

8 points

In Photos, pressing "buy book", returns "Store Unavailable"

I've painstakingly put together a photo book, but when I try to "buy book," I get a "Store Unavailable" message that reads: "The store is currently down for updates. We'll be back shortly."

I've restarted my laptop, checked for Photos updates, and logged in repeatedly in Photos>Print Product Store Account, confirming my billing and shipping information in "Your Account."

Help! I need this photo book to arrive in time for a birthday!

I am located in the U.S.

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Sep 6, 2016 11:55 PM

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Answer 1

léonie

Level 10

200,699 points

Sep 7, 2016 8:10 AM in response to kto1974

Today is a big Apple event (Apple Events - Keynote September 2016 - Apple) and many store services are down in preparation for the new products.

The System Status page is listing "Multiple Store service Maintenance".

See: http://www.apple.com/support/systemstatus/

I would wait until the presentation tonight has happened and try again later.

if it is very, very urgent and you cannot wait until tomorrow, save the preview of your book as a PDF file and have it printed by a different print service, for example Presto Photo: https://www.prestophoto.com/create/iphoto-aperture-book-printing

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