Hi, I have almost deleted everything in all my Emails, Deleted Email Accounts in the phone, and Reset All Settings and I still see no changes in the storage being taken up by Mail. This is very upsetting as I have always been backing up all my photos to an external drive whereas I am actually able to use up the space Mail app is using. Please help.
iPhone 6s, iOS 9.3.5, null
I had this same problem and spent a ton of time with online apple chat and many other sources, but I finally figured it out! Go to your settings, scroll down and click on "Mail". Delete all email accounts you have. Push the home button until you are on your home screen. Click on settings again, and then click on "iCloud" and scroll to the bottom and select "Sign Out". Push the home button until you are back on your home screen. Finally, delete the mail app, I mean the actual icon. You do this by holding your finger on the mail icon for a few seconds. When you remove your finger you will see an x in the left hand corner. Click this x. Your phone will ask you if you are sure you want to do this as it will delete all data stored on the app. Select "remove". Then restart your phone. When you turn your phone back on you will see your mail is no longer taking up any data. Now go to the app store and reinstall your mail app. Just type in "mail" and it will be the second option. Then you can click on this app icon and it will prompt you to log into your email accounts. You can choose to sign in to your iCloud this way, or from the settings menu. If you would like to sign into iCloud from settings simply clock on "iCloud" again. You will be prompted to sign in to your iCloud account and set your settings. If you need to add more than one email account, go to settings and click on "mail". Then click on "accounts". Next click on "add account" and proceed from there.
It seriously took me months to figure this out, so I really hope this helps somebody!!
Restart your iPhone then check available storage.
Hello @Ptanrina,
Are you sure that you are doing a correct check of your memory and you are not talking about icloud space? Please see the link below to check it in the right way:
Check your storage on your iPhone, iPad, and iPod touch - Apple Support
If the check reveals that your memory is still used, please backup all data you need with Itunes:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Perform a content and setting erase of your device:
Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
Restore your iPhone content:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Let me know,
Matt
Email taking up too much space
