-
All replies
-
Helpful answers
-
Sep 7, 2016 3:36 AM in response to @Ptanrinaby Carolyn Samit,Restart your iPhone then check available storage.
-
Sep 7, 2016 4:23 AM in response to @Ptanrinaby Matt_Blindside,Hello @Ptanrina,
Are you sure that you are doing a correct check of your memory and you are not talking about icloud space? Please see the link below to check it in the right way:
Check your storage on your iPhone, iPad, and iPod touch - Apple Support
If the check reveals that your memory is still used, please backup all data you need with Itunes:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Perform a content and setting erase of your device:
Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
Restore your iPhone content:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Let me know,
Matt