Q: I restored my iPhone 5s and now when I connect it my iTunes it still says welcome tp your new phone
I have already restored my phone and do not wish to do so again, I want to be able to back up my phone in case this happens again. The phone is fine and working, whenever I plug it into iTunes it acts as if it is a brand new phone although I went through the process it is asking me about just last night
iPhone 5s, iOS 9.3.5
Posted on Sep 7, 2016 7:27 AM
If iTunes doesn't recognise the phone as one that has already been connected to it then ask to either set up as new device, which means that iTunes will recognize it in future, or restore from backup. If it is working as you want it then choose the set up as new device option. Nothing on the phone will be changed and you will then be able to backup the current state of the device.
tt2
Posted on Sep 7, 2016 9:11 AM