jgalvin99

Q: iphone 6 shut down with remaining battery.  Will not turn on or charge.

iphone 6 shut down with remaining battery one day out of the blue.  Will not turn on or charge.  I have attempted to do a hard restart with no luck by holding down home and power button for a very very long period of time.  Attempted to charge overnight and repeated the above steps, but no luck.  Genius bar at the Apple store ran a diagnostic, and informed me that no power is flowing through iphone, so a new one is required.  I need to extract data that was not backed up from phone.  Thoughts/help?

 

Is there a way to fix my iphone, or should I just send it off to a specialist that performs pricey data extraction?!?

iPhone 6

Posted on Sep 7, 2016 7:31 AM

Close

Q: iphone 6 shut down with remaining battery.  Will not turn on or charge.

  • All replies
  • Helpful answers