yakubufromkaduna

Level 1 (4 points)

Mac OS X

Q: problem using modem on my mac

When i upgraded my mac, it developed a problem of not installing modem.

MacBook Air (13-inch Mid 2012), OS X El Capitan (10.11.5)

Posted on Sep 7, 2016 8:17 AM

I have this question too

Level 5 (6,792 points)

Mac OS X

A:

see this article

https://support.apple.com/en-us/HT202068

if your modem "requires" software you should avoid installing it if at all possible.

Posted on Sep 7, 2016 8:20 AM

Q: problem using modem on my mac

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Helpful answers

by JimmyCMPIT,Apple recommended

JimmyCMPIT Sep 7, 2016 8:20 AM in response to yakubufromkaduna
Level 5 (6,792 points)

Mac OS X

Sep 7, 2016 8:20 AM in response to yakubufromkaduna

see this article
https://support.apple.com/en-us/HT202068

if your modem "requires" software you should avoid installing it if at all possible.
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by babowa,

babowa Sep 8, 2016 8:48 AM in response to yakubufromkaduna
Level 7 (31,878 points)

iPad

Sep 8, 2016 8:48 AM in response to yakubufromkaduna

Your Mac does not need to install the modem - rather, the modem needs to be set up to recognize the Mac. You can check manually on the online modem setup page (usually something like 192.168.x.x) or consult with your ISP.
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