Q: Mail.app IMAP problems when moving mails to different folders

If I move a mail from Inbox to an IMAP folder, the message shows up in the new folder in Mail.app, but if I log into my mail account on Roundcube, the mail is still in the Inbox folder displayed with gray text.

How can I move mails correctly like in Thunderbird or any other email client?

The IMAP server is Dovecot, SSL enabled.

iMac, OS X El Capitan (10.11.5)

Posted on Sep 7, 2016 7:41 AM

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Q: Mail.app IMAP problems when moving mails to different folders

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by SandrosDJ,

SandrosDJ Sep 7, 2016 8:32 AM in response to SandrosDJ
Level 1 (4 points)

Mac OS X

Sep 7, 2016 8:32 AM in response to SandrosDJ

Illustration: https://www.dropbox.com/sh/4e7bxwmg20kfp8y/AACL3mJMxoKprT5ndZiAr719a?dl=0

(link updated, anyone can view it [just close the dropbox login popup])
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by Csound1,

Csound1 Sep 7, 2016 8:29 AM in response to SandrosDJ
Level 9 (50,086 points)

Desktops

Sep 7, 2016 8:29 AM in response to SandrosDJ

That page requires a login, presumably yours, so it is useless to anyone interested in looking at it.
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by Luis Sequeira1,

Luis Sequeira1 Sep 7, 2016 9:22 AM in response to SandrosDJ
Level 6 (11,748 points)

Sep 7, 2016 9:22 AM in response to SandrosDJ

I can't be sure from the images you posted, so let me ask: is the Cron mailbox inside Mail under "Mailboxes" or "On my Mac"?
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by SandrosDJ,

SandrosDJ Sep 7, 2016 9:33 AM in response to Luis Sequeira1
Level 1 (4 points)

Mac OS X

Sep 7, 2016 9:33 AM in response to Luis Sequeira1

The folders and mails are stored on the remote server under the same account. So yes, it's under Mailboxes.
Update: added a screenshot of how normal mails look like in Roundcube (black text instead of gray).
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Q: Mail.app IMAP problems when moving mails to different folders

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by SandrosDJ,

by Csound1,

by Luis Sequeira1,

by SandrosDJ,

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